Shipping
This Shipping Policy outlines the
terms and conditions regarding the shipping of products purchased through our
website. By using our website and making a purchase, you acknowledge and agree
to the shipping terms stated below.
1. Shipping Methods and Availability:
- We offer various shipping methods to deliver your products, including week delivery and same-day delivery. The availability of these methods may vary depending on your location and the specific product.
- By click and collect you can shop online and pick up your order in store. This up to 1 day after the order. There are no shipping costs.
2. Shipping Costs:
- Shipping costs are calculated based on factors such as
the weight, dimensions, destination, and shipping method chosen for your order.
- The shipping costs will be clearly indicated during
the checkout process, allowing you to review and confirm the charges before
completing the purchase.
3. Shipping Timeframes:
- Our week delivery option ensures that your order is delivered within the designated delivery window, typically within 2-3 business days. Same day delivery allows you to receive your order on the same day you place it.
- Please note that the estimated delivery timeframes are
approximate and are not guaranteed. Delays may occur due to factors beyond our
control, such as weather conditions, customs procedures, or other unforeseen
circumstances.
4. Tracking and Order Status:
- We provide tracking information for all our deliveries, including week and same day deliveries. On the website or on the app you can see if your order is in pending, in delivery or delivered.
- It is your responsibility to track your order and ensure someone is available to receive the package at the designated delivery address.
5. Shipping Restrictions:
- Some products may have shipping restrictions due to
legal or logistical reasons. These restrictions may include specific locations
where the product cannot be shipped or limitations on certain types of
products.
- Any applicable shipping restrictions will be
communicated to you and we reserve the right to cancel or modify orders that
violate these restrictions.
6. International Shipping:
- We may offer international shipping to select
countries. The availability, shipping methods, and associated costs for
international orders may vary.
- Please note that international orders may be subject
to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the recipient and are not included in
the product or shipping costs.
7. Changes to the Shipping Policy:
We reserve the right to update or
modify this Shipping Policy at any time. Any changes will be effective
immediately upon posting the revised policy on our website. It is your
responsibility to review this policy periodically.
8. Contact Us:
If you have any questions or
concerns regarding our Shipping Policy or need assistance with your shipment,
please contact our customer support team using the provided contact information
on our website.
Please note that this Shipping
Policy does not override any statutory rights you may have as a consumer under
applicable laws.